Privacy Policy – BarberPro

1. Introduction

This Privacy Policy describes how PT CMS PRO INDONESIA collects, uses, and protects personal data through the BarberPro platform.

2. Data We Collect

We may collect:

• Phone number (for OTP authentication)
• Account and profile information
• Reservation and transaction data
• Device and usage information

3. Purpose of Data Use

We use personal data to:

• Provide and operate the platform
• Process reservations and payments
• Send notifications (including OTP)
• Improve system performance and user experience

4. Data Sharing

We may share data with:

• Merchants (for reservation fulfillment)
• Payment providers (for transaction processing)
• Service providers (e.g., notifications, infrastructure)

We do not sell personal data.

5. Data Security

We implement reasonable safeguards, including:

• Encryption of sensitive data (e.g., OTP)
• Role-based access control
• Secure authentication mechanisms

6. Data Retention

Data is retained only as long as necessary for:

• Service operation
• Compliance with legal obligations
• Dispute handling

7. User Rights

Users may:

• Request access to personal data
• Request correction or deletion
• Withdraw consent where applicable

Requests may be submitted via contact email.

8. Third-Party Services

Use of third-party services is subject to their respective privacy policies.

9. Changes to Policy

We may update this Privacy Policy periodically.

10. Contact

For privacy inquiries: barberpro@cmspro.site